Med-Fit Value TENS Machine Carry Pouch
This is a Vat exempt product when purchased for a chronic or disabling condition, which you have suffered from for 3 months or longer. Vat relief is not available for short injuries and conditions.
You can claim Vat relief at the checkout, by following the simple step by step guide.
I Med-Fit UK Ltd greatly regret that HM Customs & Excise require that you pay VAT unless eligible for relief.
The VAT relief only applies to supplies for personal use. HM Customs and Excise Notice 701.7: Reliefs for disabled people August 2002 defines this as follows:
3.2.1 What does ‘chronically sick or disabled’ mean? A person is ‘chronically sick or disabled’ if he/she is a person: with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as diabetes; or who is terminally ill.
4.5.4 Examples of equipment and appliances qualifying for relief: Transcutaneous electrical nerve stimulator.
If you are in any doubts as to whether you are eligible to receive goods or services for zero rated VAT you should consult 701.7 VAT Reliefs for Disabled People
contact the National Advice Service on 0845 010 9000
On orders over £15
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
Med-Fit UK Ltd
Unit 8, Martel Court
S. Park Business Park
To return your product, you should mail your product to: Med-Fit UK Ltd, Unit 8, Martel Court, S. Park Business Park , Hamilton Road, Stockport, SK1 2AF
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.